At Creative Agency, we believe data privacy is a fundamental human right. This policy outlines exactly what we collect, why we collect it, and how we protect it. We do not sell your data to third parties.
1. Information We Collect
We collect information to provide better services to all our users. This includes:
- Directly Provided Data: Information you enter into forms (Contact, Review, Audit), such as your Name, Email, Phone Number, and Company URL.
- Tracking Data: We log interactions like WhatsApp button clicks and Email clicks to improve our UX.
- Cookies: We use cookies to remember your preferences (like Dark Mode) and analyze traffic patterns via our analytics partners.
2. How We Use Information
We use the information we collect for the following purposes:
- To provide our services and process your requests (e.g., Audits).
- To communicate with you about projects, updates, and offers.
- To improve our website performance and user experience.
- To detect and prevent fraud or spam (using reCAPTCHA).
3. Cookies & Tracking Technologies
You have full control over your cookie preferences. We use a sophisticated consent manager that allows you to opt-in or opt-out of non-essential cookies at any time via the "Cookie Settings" link in our footer.
Essential Cookies: Required for the site to function (e.g., security tokens).
Analytics Cookies: Help us understand how visitors interact with the website.
4. Data Security
We implement industry-standard security measures to protect your personal information. Your data is stored in secure databases (PostgreSQL) and our authentication is handled via secure, encrypted sessions (NextAuth).
5. Third-Party Services
We may share data with trusted third-party service providers to help us operate our business, such as:
- Vercel: Hosting and Serverless Functions.
- Neon DB: Database Storage.
- Resend: Transactional Email Delivery.
- Google: Analytics and reCAPTCHA security.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us directly.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@agency.com
- WhatsApp: Direct link available on our Contact page.